We want you to get acquainted with your Outer Banks home away from home as quickly as possible, so we have put together these short videos to help you troubleshoot some common maintenance questions. If you need assistance after watching, or if your question does not appear listed below, please give our service department a call (or text) at (800) 635-1559. If this is an urgent issue regarding your home, and our offices are closed, please call our After Hours Emergency line at 252-599-7199.